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Implementing CRM: From Technology to Knowledge
David Jesse Finnegan and Leslie P. Willcocks
Book of the Wiley Series in Information Systems series
- ISBN: 0470065265
- ISBN-13: 9780470065266
- Authors : David Jesse Finnegan and Leslie P. Willcocks
- Category : Business & Economics - Customer Service
- Language : English
- Format: Hardcover
- Publication Date: 5/1/2007
- Publisher Imprint: John Wiley & Sons
- Price ($AUD): $255.95
- Usual Dispatch Time: 7 - 10 days
- Please note that all prices are in Australian dollars
- Some titles may be subject to availability