Chapters Include: Larissa Herda, Chairman, President, and Chief Executive Officer, Time Warner Telecom, Inc. ? ?Differentiation: The Key to Success in Any Industry?, Jos? A. Collazo, Chairman, President, and Chief Executive Officer, Infonet Services Corporation ? ?Surviving the Telecom Revolution?, William F. Lenahan, Chief Executive Officer, KMC Telecom ? ?Keeping up with a Rapidly Changing Industry?, John Kealey, Chief Executive Officer, iDirect Technologies, Inc. ? ?Developing an Approach, Generating Revenue, and Understanding Challenges?, Jack L. Ermey, Vice President, Global Sales, Advanced Fibre Communications ? ?Telecom Sales Strategies?, Scott Kriens, Chairman & Chief Executive Officer, Juniper Networks ? ?Telecommunications: An Industry in Transformation?, Bill Johnson, President & Chief Executive Officer, NorthStar Communications Group ? ?The Role of the Chief Executive Officer?, and more.