Terminology and what to measure for call centers, help desks

• ISBN: 1887355081
• ISBN-13: 9781887355087
• Author : James C. Abbott
• Category : Technology - Telecommunications
• Language : English
• Format:  Paperback - Search for other formats
• Publication Date: 4/1/2004
• Publisher Imprint: Robert Houston Smith Publishers
• Price ($AUD): $54.95


• Usual Dispatch Time: 7 - 10 days

• Please note that all prices are in Australian dollars
• Some titles may be subject to availability