Top Telemarketing Techniques

Ellen Bendremer
Paperback - $27.95

"Top Telemarketing Techniques" is an information-packed resource for all sales professionals. It offers expert insight and proven strategies for using the telephone as a powerful and effective sales tool.

Secrets of Successful Telephone Selling : How to Generate More Leads, Sales, Repeat Business, and Referrals by Phone

Robert W. Bly
Paperback - $29.95

For individual professionals or small business owners, here is a step-by-step program for using the phone to generate sales leads, qualify prospects, follow up, close sales, service accounts, get repeat orders, and ensure profitable returns.

Commanding Communications : Navigating Emerging Trends in Telecommunications

Joseph Bonocore
Hardcover - $76.95

Gear up to profit from communications convergence!

"For those who need to understand the warp and woof of the communications sector-where technology, economics, and politics collide-this book is required reading."-Reed E. Hundt, former chairman of ...

You Can Sell Anything

Gary S. Goodman
Paperback - $24.95

This book shows you how to profit in the growing telemarketing boom. It is the most sophisticated telemarketing guidebook available. Written in a lively way, this book will sharpen your skills immediately.

Managing the Demand-Supply Chain : Value Innovations for Customer Satisfaction

Kati Huttunen
Hardcover - $168.95

A proven, innovative approach to meeting customer demand
Combining an intensive focus on customer/marketplace demands with innovative technology tools developed to execute demand chain planning, Managing the Demand-Supply Chain sets forth a power ...

Telephone Pirates : The 99% True Confession of a Reformed Telemarketer

Marvin Kravitz
Paperback - $45.95

During the 1970s and 80s telemarketing companies had a free rein to rape and pillage businesses from coast to coast. This is the uncensored odyssey of a man of conscience, seduced by this unconscionable industry, to regain his self-respect.

Telephone Pirates : The 99% True Confession of a Reformed Telemarketer

Marvin Kravitz
Hardcover - $66.95

Guerrilla Teleselling : New Unconventional Weapons & Tactics to Sell When You Can't Be There in Person

Jay Conrad Levinson
Paper Textbook - $39.95

The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaking resource is packed with valuable tips, expert advice, and insider secrets on finding, closing, an ...

Winning Telco Customers Using Marketing Databases

Rob Mattison
Hardcover - $164.95

With telecommunications competition becoming more intense everyday, it's clear that the telcos with the most effective marketing programs will win market share. Here's the book that shows business planners how to develop a competitive marketing proce ...

Interconnecting the Network of Networks

Eli M. Noam
Hardcover - $109.95

This book describes the transformation of telecommunications from national network monopolies to a new system, the network of networks, and the glue that holds it together, interconnection. By their very nature, monopoly-owned networks provided a sma ...