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American Medical Association
Paperback - $171.95
U. Amon
Paperback - $222.95
Kristin Baird
Paperback - $83.95
Create Your Own Culture of Service Excellence
Customer Service in Health Care concentrates on action as opposed to theory. It offers a practical, step-by-step proces for creating a culture shift toward customer service excellence at all levels of ...
Bali
Hardcover - $153.95
Healthcare practitioners and managers increasingly find themselves in clinical situations where they have to think fast and process myriad diagnostic test results, medications and past treatment responses in order to make decisions. Effective problem ...
Marion J. Ball
Hardcover - $188.95
Performance Improvement through Information Management highlights performance improvement and business strategies throughout various health care settings, focusing on business drivers and management mechanisms, explaining when, how, and why informati ...
H. David Banta
Hardcover - $255.95
H. David Banta
Hardcover - $255.95
H. David Banta
Hardcover - $249.95
Karonne J. Becklin
Paperback - $154.95
Medical Office Procedures 5e by Becklin is a text-workbook that introduces and describes the tasks of a medical assistant's career; teaches records management, medical communications, and scheduling skills; and describes procedures for preparing pati ...